briansolis - Latest Comments in Making Mistakes in Social Media Marketing

Re: Making Mistakes in Social Media Marketing

dillon vass — Sun, 15 Jun 2008 06:38:00 -0000

hi...
this site was most useful for how to solve the mistake of marketing the good products....and also user friendly...
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dillonvass

Your Social Media Marketing Platform
http://www.widecircles.com

Re: Making Mistakes in Social Media Marketing

Marcel LeBrun — Wed, 09 Apr 2008 10:52:00 -0000

Brian,

You nailed it. We are definitely entering a new paradigm for cultivating relationships with customers and you describe it perfectly.

When anyone starts to approach relationships with customers this way, it becomes so obvious that this is the right approach if you truly respect them. Top down communication may get messages out there, but it certainly doesn’t build trust & relationships with people - as you said, “...we can no longer push our thoughts at people in order to earn resonance; we have to listen, talk, listen, assess, and contribute value.”

Thank you also for mentioning Radian6. I appreciate that. We are also enthusiastic advocates for this approach to marketing and customer relationships.

Marcel

Re: Making Mistakes in Social Media Marketing

Geoff_Livingston — Sun, 06 Apr 2008 22:43:00 -0000

I'd agree with that, but at the same time, I think some mistakes are inevitable. It's still very new, and we are all learning. There will come a time when we all have our visible scars.